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EMS Dispatch

The Unseen Voice

Life Force Air Medical - Erlanger Healthcare System. Chattanooga, TN. photo by Josh VanDusen

The typical stereotype for dispatchers (also known as Communications Officers) is that they move on and are not supposed to grieve, they are mostly unseen, unheard and their feelings and emotions are not considered. Who will check on them from the outside?

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One of those Calls You Never Want to Forget…

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On August 21, 2012, baby Kylie was born at home. Her mother had been carrying her for 26 weeks. Quick thinking just prior to Kylie's birth resulted in a 911 call that sent E13, M4, and RS-1 to the house. Engine 13 got there quickly. What we were met with we weren't prepared for...in fact, this is one of those calls that you are only prepared for IF you had run a similar call in the past (experience) and maybe not even then.

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